Quality Inn Near the Island Pigeon Forge review
Quality Inn Near the Island Pigeon Forge review
You’ll find the Quality Inn Near the Island Pigeon Forge is a smart, family-friendly base for seeing downtown Pigeon Forge and accessing the Smokies. This detailed review covers location, rooms, amenities, on-site services, family suitability, practical tips, comparisons, and frequently asked questions — all written to help you decide whether this hotel fits your plans.

Quick snapshot
At a glance
- Name: Quality Inn Near the Island Pigeon Forge
- Address: 2708 Parkway, Pigeon Forge, TN (on the Parkway, steps from The Island)
- Review score: 9.0 (“Wonderful”) from 2,047 guest reviews
- Ideal for: couples, families, groups looking for a convenient, comfortable stay near attractions and Great Smoky Mountains National Park
Essential details table
| Category | Details | 
|---|---|
| Location | 2708 Parkway, just steps from The Island; ~2 miles from WonderWorks; ~11 miles from Great Smoky Mountains National Park | 
| Rating | 9.0 from 2,047 reviews | 
| Check-in / Check-out | Check-in: from 4:00 PM; Check-out: by 11:00 AM | 
| Minimum check-in age | 21 | 
| Pets | Not allowed | 
| Payment | Photo ID and credit card required; cash not accepted; some rates require prepayment and may be non‑refundable | 
| Wi‑Fi | Complimentary | 
| Parking | Free on-site parking | 
| Breakfast | Complimentary hot breakfast | 
| Pools | 24-hour indoor pool, outdoor pool | 
| Other amenities | Hot tub/whirlpool, full fitness center, spa services, laundry, kids’ play areas | 
| Room types | Double-queen, king, accessible rooms, king suite with whirlpool | 
| In-room amenities | Flat-screen TV, coffee maker, microwave, refrigerator, bathtub, free Wi‑Fi, telephone | 
| Accessibility | Accessible rooms available; property has ground-floor access in many areas | 
Location and surroundings
You’ll appreciate how centrally located this hotel is if your plan is to spend time on the Parkway and at The Island. Being just steps from The Island means restaurants, shops, the Ferris wheel, and many entertainment spots are within easy walking distance. If you want a short drive to local attractions, WonderWorks is about 2 miles away and Great Smoky Mountains National Park is roughly 11 miles — manageable for day trips.
What this location gives you:
- Easy walking access to major dining and entertainment along the Parkway
- Short drives to attractions, shows, and outdoor activities
- Good starting point for both urban activities and mountain outings
Noise considerations: because you’re on the Parkway, expect typical street and tourist activity at peak times. If you’re sensitive to noise, request a room on an upper floor or one facing away from the main road.
Rooms and comfort
Room categories
You can choose from:
- Double-queen rooms (great for families or friends sharing)
- King rooms (for couples or solo travelers wanting more space)
- Accessible rooms (for mobility needs)
- King suite with whirlpool (extra space plus a private whirlpool)
What to expect in your room
Rooms are recently updated and non-smoking. You’ll find familiar conveniences that make stays easier:
- Flat-screen TV with cable or streaming options in many rooms
- Coffee maker, microwave, and refrigerator — convenient for snacks and small meals
- Bathtub (handy for families with young children)
- Free Wi‑Fi for work or entertainment
- Telephone and basic toiletries provided
The suite option gives you extra living space and a private whirlpool — ideal if you want a little relaxation time after a day of sightseeing or activities.
Cleanliness and upkeep
Guest reviews rate cleanliness highly. The hotel emphasizes updated rooms and a clean environment, which is especially reassuring for families. Housekeeping services are available; if you prefer limited contact, you can request adjusted service during your stay (confirm current policies with the front desk).
Amenities and on-site facilities
Pools and wellness
- 24-hour indoor pool: great if you want to swim late or early. This is a standout feature for families with young children who may want flexible swim times.
- Outdoor pool: seasonal, so check opening dates if you’re traveling off-season.
- Hot tub/whirlpool: relaxing option after a long day of activities.
- Full fitness center: contains cardio and weight machines to keep up your routine.
- Spa services: available on-site (confirm availability and booking options).
Family-friendly features
- Kids’ play areas: gives children space to burn energy without leaving the property.
- On-site laundry: handy for longer stays or when traveling with kids.
- Complimentary breakfast: a hot breakfast helps you start your day without extra planning or expense.
- Room configurations that accommodate families: double-queen rooms and suites make staying together comfortable.
Business and convenience
- Complimentary Wi‑Fi: reliable for checking email or planning itineraries.
- Free on-site parking: convenient for guests with vehicles.
- 24-hour front desk services: assistance and late arrivals are managed easily.
Dining
Breakfast is complimentary and hot. While the specifics of the menu can change, you’ll typically find:
- Hot items (eggs, sausage or bacon, sometimes pancakes or French toast)
- Cereals and fruit
- Juice, coffee, and tea
For lunch and dinner, you’re within walking distance of a wide range of restaurants at The Island and along the Parkway — from casual family restaurants to themed eateries and dessert spots.
If you prefer to prepare quick meals, the in-room microwave and fridge let you store and reheat food. There are also grocery and market options nearby if you want to pick up snacks.
Service and staff
Guest feedback points to friendly, helpful staff. Check-in and check-out procedures are straightforward (ID and credit card required). If you need local recommendations, transportation assistance, or special requests (like crib rental), the front desk is typically responsive. For special arrangements—accessible room needs, early check-in, or late check-out—contact the hotel before arrival to confirm availability.
Cleanliness and safety measures
The hotel has posted guidelines for health and safety and may update policies as needed. Key points:
- Photo ID and credit card required at check-in; cash is not accepted.
- Some food/beverage services may be limited; mask rules may apply indoors depending on current property policies.
- Housekeeping and public area cleaning protocols are elevated based on current public health standards.
If you have specific concerns (e.g., allergen cleaning, housekeeping frequency), call ahead and confirm current practices.
Accessibility
Accessible rooms are available, and many public areas accommodate guests with mobility needs. If you require specific accessibility features (e.g., roll-in shower, grab bars), request the details when booking to ensure the right room is reserved.
Pricing and booking tips
Rates vary by season and room type. Important booking notes:
- Some rates require prepayment and are non-refundable — read terms carefully before you book.
- Payment instructions will be provided after booking for prepaid reservations.
- Photo ID and credit card required at check-in; if someone else books for you, the hotel may require additional verification.
- Minimum check-in age is 21, which is helpful to know if younger adults are traveling without parents.
Booking tips:
- If your plans may change, choose a flexible rate even if it costs a bit more; refundable rates avoid stress.
- Consider joining the hotel’s rewards program or booking through a loyalty portal if you plan to return to the area; rewards can add value.
- Call the hotel to confirm amenities you care about (indoor pool hours, suite availability, spa services), especially during holidays and peak seasons.
Pros and cons
Pros
- Prime central location near The Island and Parkway attractions
- High guest rating (9.0 from 2,047 reviews) indicating reliable satisfaction
- Complimentary hot breakfast saves time and money
- Multiple pools, including 24-hour indoor pool — a real perk for families
- Free Wi‑Fi and on-site parking included
- Clean, updated rooms with practical in-room appliances (microwave, fridge, coffee maker)
- Suite option with private whirlpool for added comfort
Cons
- Parkway location means potential street and tourist noise — request a quieter room if needed
- Pets not allowed — inconvenient if you travel with animals
- Some discounted rates are non‑refundable and require prepayment
- Cash not accepted at check-in — plan to have a credit card available
Who this hotel is best for
- Families: indoor pool access, kids’ play areas, double-queen rooms, and complimentary breakfast keep children happy and make logistics easier.
- Couples: a comfortable king room or the king suite with whirlpool makes for a relaxing stay close to restaurants and entertainment.
- Groups/friends: rooms with multiple beds and nearby attractions make coordinating plans simpler.
- Travelers who value convenience: central location on Parkway reduces driving time and maximizes activity time.
Sample daily itineraries
Family-friendly one-day plan
- Morning: Enjoy the hotel’s complimentary hot breakfast to fuel the day.
- Mid-morning: Walk to The Island for shopping, the Ferris wheel, and family attractions.
- Afternoon: Return to the hotel for a quiet swim in the indoor pool or snacks from your room fridge; nap or rest time for younger children.
- Evening: Short drive to a family-friendly dinner on the Parkway; finish with dessert or a live show nearby.
Couples’ relaxing day
- Morning: Sleep in, then relax over coffee from your room’s coffee maker.
- Midday: Drive toward Great Smoky Mountains National Park for a scenic viewpoint or easy hike; return in the afternoon.
- Late afternoon: Use the hotel spa services or enjoy the hot tub/whirlpool.
- Evening: Stroll to The Island for dinner and nighttime views of the lights.
Active outdoors day
- Early morning: Check out early and drive to Great Smoky Mountains National Park for a sunrise hike (11 miles away).
- Midday: Pack a picnic or grab lunch upon return to Pigeon Forge.
- Afternoon: Re-energize with a dip in the hotel’s indoor pool and use the fitness center to stretch.
- Evening: Catch an early show in Pigeon Forge or relax in the suite whirlpool.
Comparisons with nearby options
When comparing this hotel to others in Pigeon Forge:
- Location advantage: Being steps from The Island is a unique convenience; many hotels are nearby but not as close.
- Amenities: The 24-hour indoor pool and suite whirlpool can tip the scale if pools and relaxation matter to you.
- Value: Complimentary hot breakfast, free parking, and free Wi‑Fi make the stay cost-effective compared to properties that charge extra for these features.
- Ratings: A 9.0 from a large sample of reviews suggests consistent guest satisfaction relative to mid-range competitors.
Booking scenarios and what to ask
When you book or call the front desk, consider confirming:
- Whether your rate requires prepayment and whether it’s refundable
- Pool hours (indoor pool is 24-hour, but double-check during holidays or maintenance)
- Specific room location requests (away from Parkway noise, high-floor preference)
- Accessibility requirements if needed (grab bars, roll-in showers)
- Spa service availability and how to book appointments
- Early check-in or late check-out options, which may have fees
Practical tips for your stay
- Bring a credit card for check-in as cash is not accepted. If someone else booked the reservation, confirm the hotel’s payment and ID policies to avoid delays.
- If you prefer minimal housekeeping, notify the front desk upon arrival.
- For quieter rooms, request a room away from the Parkway or on a higher floor.
- Pack swim gear even if you only plan a short stay; the indoor pool is accessible 24/7 and is a popular perk.
- If traveling off-season, call ahead to confirm which amenities are open (outdoor pool, spa services, restaurants).
Safety and health notes
- The hotel follows property-level safety guidelines that may change. Stay informed by checking the hotel’s communications close to your arrival date.
- Mask rules or food service adjustments may be in place; if these matter to you, contact the property for the latest policies.
- Emergency exits and safety instructions are posted in rooms and common areas; review them upon arrival.
Accessibility and special needs
- Accessible rooms are available; if you require particular accommodations, request them at booking and again before arrival.
- Mobility access in public spaces is generally provided, but individual needs vary — contacting the property directly ensures the right arrangements.
Environmental practices
While the property highlights cleanliness and updated rooms, environmental initiatives (like towel reuse programs, energy-saving lighting, or recycling) aren’t always prominently advertised. If sustainability practices are important to you, ask the hotel what measures they currently support.
Real guest feedback themes (based on reviews)
Positive trends you’ll notice:
- Consistently high ratings for location and cleanliness
- Many guests praise the helpfulness of staff and the convenience of on-site amenities
- Families specifically note the value of the indoor pool and complimentary breakfast
Constructive feedback often mentions:
- Parkway noise for rooms facing the main road — choose room placement carefully
- Periodic availability limits on amenities during peak seasons — confirming ahead helps avoid surprises
Packing checklist specific to this hotel
- Credit card and photo ID for check-in
- Swimsuit and quick-dry towel for the indoor pool and hot tub
- Comfortable walking shoes for The Island and Parkway strolls
- Light jacket or layers for nighttime mountain breezes (if you plan to visit the Smokies)
- Reusable water bottle (free water stations may be available)
- Chargers, adapters, and any work-related items if you plan to use the fitness center or business amenities
Common questions (FAQ)
Is parking free?
Yes — on-site parking is complimentary for guests.
Is breakfast included?
Yes — the hotel offers a complimentary hot breakfast to start your day.
Are pets allowed?
No — pets are not allowed at this property.
What time is check-in and check-out?
Check-in is from 4:00 PM; check-out is by 11:00 AM.
Is Wi‑Fi free?
Yes — complimentary Wi‑Fi is provided for guests.
Is cash accepted at check-in?
No — cash is not accepted at check-in. A photo ID and credit card are required.
Are there laundry facilities?
Yes — on-site laundry is available, useful for families and extended stays.
Are pools open year-round?
The indoor pool is 24-hour and available year-round; outdoor pool hours are seasonal. Confirm specific dates if your visit is in shoulder seasons.
Final assessment
If your priorities include a central Parkway location, family-friendly amenities, and consistent positive reviews, the Quality Inn Near the Island Pigeon Forge is an excellent choice. You’ll benefit from updated, comfortable rooms with practical in-room appliances, complimentary breakfast, free parking and Wi‑Fi, and strong on-site amenities like a 24-hour indoor pool and fitness center. The high guest rating (9.0 from 2,047 reviews) supports the hotel’s reputation for quality and value.
To make the most of your stay, book the right room type for your group, confirm any prepayment or refund policies at booking, and request a room location that fits your noise preferences. With those simple steps, you’ll have a convenient and comfortable base for enjoying everything Pigeon Forge and the nearby Great Smoky Mountains have to offer.
If you want, I can create a printable packing list, help compare this hotel with two other nearby options, or draft an itinerary tailored to the length and interests of your trip. Which would you prefer?



